What is Salesforce Revenue Cloud?

A frictionless quote-to-cash (Q2C) process is essential for delivering a first-class customer experience, but how can that be achieved?

Enter Salesforce Revenue Cloud. 

• This system unites Configure, Price and Quote (CPQ), Billing, Partner Relationship Management, and B2B Commerce functionality. 

• It enables a robust sales engine and supports businesses that have subscription-based, consumption-based or recurring revenue models.

• Put simply, Revenue Cloud is a robust suite of products that help you connect finance, sales, and operations teams.

• Through Revenue Cloud, organisations can take a unified approach by enabling a structured sales process that leads to downstream automation and revenue compliance.

• While it’s promoted as a unified offering, it isn’t an out-of-the-box solution, so that it won’t replace your enterprise resource planning (ERP) system.

Read: Features and Benefits of Salesforce Financial Services Cloud

What are the Advantages and Benefits of Salesforce Revenue Cloud?

When implemented correctly, Salesforce Revenue Cloud provides organisations with several advantages:

1. Orders from multiple channels will use the same proration engine, ensuring a consistent experience across assisted, self-service and partner channels.
   
2. Invoices can be created directly from orders without complex and expensive integrations with third-party billing applications.
   
3. Structured revenue transactions can be built in order to enable downstream revenue recognition compliance.

4. If you have a complex revenue model that adds multiple layers to your services and needlessly stretches your business processes, Revenue Cloud can eliminate these redundancies.

5. Revenue Cloud creates a single source of truth for your business, connecting sales, partner, operations and finance teams. 

6. Importantly, Revenue Cloud offers a customer asset lifecycle management feature that automatically converts and stores every customer’s purchase onto their account. This provides a single view of everything each customer buys and how those assets change over time. It also provides a single location to manage the lifecycle of subscription or time-based products.

Read: How Salesforce Revenue Cloud Can Improve Your Bottom Line

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To learn more about Salesforce Revenue Cloud, schedule a time to talk with one of our Solution Experts and discover how Consleague can help your organisation succeed.