3 Best Salesforce Nonprofit Products

Did you know that Salesforce is much more than just a tool for selling? In fact, it has a range of tools available to help charities and non-profit organisations spread more good in the world. These tools fall under the umbrella term ‘Salesforce Nonprofit Cloud’ and include Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce Chatter.

But, as well as the core Salesforce products, the Nonprofit Cloud has some unique offerings, too: three purpose-built products that handle the nuances of not-for-profit operations, including grants, donations, and fundraising events. Take a look at their purpose and features below. 

Here are 3 of the Best Salesforce Products for Nonprofit Organisations:

1. Salesforce Nonprofit Success Pack

The Nonprofit Success Pack (NPSP) forms the bones of the Salesforce Nonprofit Cloud. It allows you to manage constituent relationships and data better, thus creating a better understanding of successes and failures. You can build a better internal structure for your staff and volunteers, while facilitating a smoother experience for those who work with you or benefit from your work.

Features include:

• View all data in one place, across fundraising, engagement, and programmes
• Manage donor information, including communications, fundraising event attendance, and past donations
• Manage volunteers and ensure they feel valued
• Connect and interact with constituents, volunteers, and donors, and plan future calls
• Derive insights from custom reports and dashboards
• Manage one-time and recurring donations, with tiered engagement plans
• Track programme/event success with the Program Management Module (PMM)
• Track attendance across programmes and segment participants
• Transfer NPSP data into Marketing Cloud to build custom email templates and marketing campaigns

Ultimately, NPSP eliminates time-consuming data management, ineffective communication methods, and the risk of human error. Instead, leaving you with a system that runs many processes automatically, keeps everyone on the same page, and ensures that every volunteer, donor, and constituent is appreciated. 

2. Power of Us Program

The Power of Us Program was established to create an exchange of knowledge, ideas, and solutions between non-profit businesses. Non-profits using the Nonprofit Cloud can submit their resources to the open database so that other organisations can use and benefit from them. Organisations can also ask and answer questions about Salesforce and share solutions, which helps everyone unlock the full potential of their CRM. With the Power of Us Program, new users of the Nonprofit Cloud get their first ten subscriptions free!

3. foundationConnect

foundationConnect specifically handles grant processes, all the way from establishing grant eligibility criteria to distribution of funds. While it works well for organisations who serve one cause in particular, it is also well-suited to those that manage a range of different grants, causes, and application types. The CRM platform makes it easier for prospective grant recipients to find out if they are eligible and apply, as well as making it easier for grantmakers to review applications, give funds, and then track how funds are used. 

Features include:

• Grantee application portal for applying for grants, checking application status, and communicating with the grantmaker
• Grantmaker portal for reviewing applications and giving feedback
• Full management of awarded funds
• Budget monitoring
• Reports and dashboards for analysing results

foundationConnect is a one-stop solution to every process involved in grant setup, applications, and distribution, helping you ensure that your funds go to the right cause.

Next week, we’ll be sharing a full breakdown of the Salesforce Nonprofit Cloud products, so you can see how these tools work alongside Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and more.

To chat to one of our solutions experts about how Consleague can help you implement these tools, book a 30-minute no-obligation call. Or, take a look at our Digital Mapping Programme, which helps businesses transform their digital strategy and kickstart organisation growth.